At ph77, your personal information is handled with care. This Privacy Policy explains exactly what data we collect, why we collect it, and how we protect it — so you can play with confidence on our Philippines platform.
Last updated: June 2025 | Applies to all ph77 account holders in the Philippines.
When you register for a ph77 account, we collect the personal information you provide directly, including your full name, date of birth, email address, and contact number. We also collect your account login credentials in encrypted form, as well as any identity verification documents you submit to comply with Philippine gaming regulations. When you make deposits or withdrawals in Philippine pesos, our payment processing partners may collect transaction details such as your payment method type and transaction reference numbers — ph77 does not store full card or bank account numbers on our servers. As you use the platform, we automatically collect certain technical data including your device type, operating system, browser version, IP address, and session activity logs; this helps us keep your account secure and improve platform performance. We may also collect information about your gaming activity on ph77, such as bet history, game preferences, and session duration, which is used for account management, responsible gaming monitoring, and platform improvement purposes.
Name, date of birth, email, contact number, and login credentials.
Transaction references and payment method type for PHP deposits and withdrawals.
IP address, device type, browser, and session logs for security purposes.
ph77 uses the personal data we collect for a limited set of clearly defined purposes, all of which are necessary to operate a safe and compliant online gaming platform for players in the Philippines. Your account information is used to verify your identity, process your deposits and withdrawals in Philippine pesos, and manage your account settings and preferences. Technical and session data helps us detect suspicious login attempts, prevent unauthorised access, and maintain the security and stability of the platform across all devices, including mobile. Gaming activity data is used to monitor for responsible gaming concerns, enforce platform limits, and ensure that our Sports Betting, Live Casino, and Slots products operate fairly and in accordance with applicable rules. We may also use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — we do not send unsolicited marketing messages without your consent.
ph77 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes — this is a firm commitment we make to every player on our platform. We share your data only with trusted service providers who are directly involved in operating the platform, including payment processors who handle your PHP transactions, identity verification providers who confirm your eligibility under Philippine law, and cloud infrastructure providers who host our platform securely. In certain circumstances, we are legally required to share information with Philippine regulatory authorities, law enforcement agencies, or financial intelligence units, particularly in connection with anti-money laundering obligations or investigations into suspected fraud. Any third party that receives your data is contractually required to handle it securely, use it only for the specified purpose, and comply with applicable data protection standards. We do not transfer your personal data outside of the Philippines except where strictly necessary for the operation of the platform, and only with appropriate safeguards in place.
As a ph77 player based in the Philippines, you have clear rights over the personal data we hold about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccurate or outdated information, and to request the deletion of your data where we no longer have a legal basis to retain it. You may also object to certain types of processing, such as the use of your data for profiling purposes, and request that we restrict processing while a complaint or correction request is being resolved. To exercise any of these rights, you can contact our support team at [email protected]; we will respond to all verified requests within a reasonable timeframe and in accordance with our obligations under applicable Philippine data protection law. Please note that some data may need to be retained for legal, regulatory, or fraud prevention purposes even after an account is closed, and we will explain the basis for any such retention when responding to your request.
ph77 uses cookies and similar tracking technologies to make the platform work correctly, keep your session secure, and understand how players interact with different parts of the site. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and protecting your session from unauthorised access — these cannot be disabled without affecting platform functionality. We also use analytics cookies to collect aggregated, anonymised data about how players navigate the platform, which helps us identify areas for improvement and optimise the mobile experience for users across the Philippines. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may affect your ability to use some features of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of ph77.
We retain your personal data for as long as your ph77 account is active and for a defined period after account closure, as required by Philippine gaming regulations and anti-money laundering obligations. Account information, transaction records, and identity verification documents are typically retained for a minimum of five years following account closure to meet our legal and regulatory obligations. Gaming activity logs and session data are retained for a shorter period, generally sufficient to support security investigations, dispute resolution, and responsible gaming reviews. Once the applicable retention period has expired and there is no ongoing legal or regulatory reason to retain your data, we securely delete or anonymise it in accordance with our data management procedures. If you have questions about the specific retention period that applies to your data, you can contact us at [email protected] and we will provide a clear explanation.
Protecting your personal data is a core responsibility at ph77, and we implement a range of technical and organisational security measures to keep your information safe. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Access to personal data within ph77 is restricted to authorised personnel on a strict need-to-know basis, and all staff with access to player data are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data it holds. In the unlikely event of a data breach that affects your personal information, ph77 will notify you and the relevant Philippine authorities in accordance with our legal obligations and as promptly as the circumstances allow.
ph77 may update this Privacy Policy from time to time to reflect changes in the platform, applicable Philippine law, or our data handling practices. When we make material changes, we will notify registered players through the platform or by email, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you are always aware of how your personal data is being handled. Your continued use of the ph77 platform after an updated policy has been published constitutes your acceptance of the revised terms. If you have any concerns about changes to this policy, you are welcome to contact our support team at [email protected] before continuing to use the platform.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, our support team is here to help. You can reach us at [email protected] and we will respond promptly. For more information about how ph77 operates and your rights as a player in the Philippines, visit our FAQ page or review our Terms and Conditions.
We are also committed to responsible gaming — if you need support or want to set account limits, visit our Responsible Gaming page for dedicated resources.
Your data is protected, your account is secure, and the platform is built for players across the Philippines. Join ph77 today and enjoy Sports Betting, Live Casino, and Slots — all in Philippine pesos.